Support

Get help

Email hello@chasecharts.com from the address on your account. A person reads every message, usually within a day.

Pro and billing

Pro is billed by Stripe. Change your plan, update your card or cancel from the Account page, under Plan. Cancelling keeps Pro until the end of the period you paid for.

The iPhone app

The app shows the same account as the website: sign in with the same email and password. Alerts are turned on and chosen on the Account page inside the app, and can be switched off there or in the iPhone's Settings, Notifications, ChaseCharts.

Delete your account

Signed in: Account page, Delete account, at the foot of the page. It is immediate, removes your collection, watchlist, wants and settings, and cancels a Pro subscription. Can't sign in? Email hello@chasecharts.com from the account's address and we delete it within 30 days. The privacy page says what we keep for tax and fraud records.

Report a problem

A wrong price: Report this price on the card's page. A public collection page that breaks the rules: Report this page at its foot.